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STORE POLICIES

  • PURCHASING FIREARMS ONLINE

    It is illegal to ship firearms to anyone not holding an active Federal Firearms License (FFL). For that reason, firearms purchased online may picked up at our store or shipped to an FFL (gun store) near you. We may contact and verify the FFL you select during checkout before we ship your firearm(s). The buyer is encouraged to contact the receiving FFL licensee before purchase.

  • RETURNS

    If you are not satisfied with your purchase, please contact us within 15 business days of purchase.  All returns are subject to a restocking fee.

    Sales on the following items are final:

    1. Special orders.
    2. Products sold "as is" or "used" or that have been installed or used after receipt.
    3. NFA items.
    4. Illumination devices, electronic sights and optics.
  • USED FIREARMS

    Used firearms may not be returned. All sales are final. Description and photos (if available) are provided by the seller.

  • GENERAL FIREARM SALES

    All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.

    All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.

  • SECURE TRANSMISSION

    All information collected during the checkout process is transmitted via industry standard Transport Layer Security (TLS). A Transport Layer Security (TLS) Certificate (or SSL Certificate) creates an encrypted connection between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.

  • ORDER FULFILLMENT

    All orders are shipped promptly from a distributor warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.

  • ONLINE PRICE & DESCRIPTION ERRORS

    Online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.

  • AMMUNITION PURCHASES

    You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.

  • SHIPPING RESTRICTIONS

    Any orders placed for magazines that are not legal in your state will immediately be refunded and restocked and may be subject to a 5% restocking fee.

    California: No magazines over 10 rounds will be shipped to customers with shipping addresses in CA except to law enforcement or customers with high capacity magazine permit. Due to passage of Law CA AB48 we are no longer selling any magazine repair kits as of 12/07/2013.

    Chicago and other counties within IL: No magazines over the below capacities will be shipped to customers with shipping addresses in the following areas.Aurora, Illinois: maximum capacity of 15 rounds

    Cook County, Illinois: maximum capacity of 10 rounds

    Chicago, Illinois: maximum capacity of 10 rounds

    Colorado: No magazines over 15 rounds will be shipped to customers with shipping addresses in CO.

    Connecticut: No magazines over 10 rounds will be shipped to customers with shipping addresses in CT. As of 10/1/13 in order to comply with CT Senate Bill No. 1160 magazines holding 10 rounds or less can only be purchased if buyer provides a copy of driver's license and ONE of the following: state handgun carry permit, long gun certificate, or ammunition certificate.

    District of Columbia: No magazines over 10 rounds capacity will be shipped to customers with shipping addresses in DC.

    Hawaii: No handgun magazines over 10 rounds will be shipped to customers shipping addresses in HI. Rifle magazines are ok.

    Maryland: No magazines over 10 rounds will be shipped to customers with shipping addresses in MD.

    Massachusetts: No magazines over 10 rounds will be shipped to customers with shipping addresses in MA.

    New Jersey: No magazines over 10 rounds will be shipped to customers with shipping addresses in NJ.

    New York: No magazines over 10 rounds will be shipped to customers with shipping addresses in NY.

    Vermont: No magazines over 10 rounds for Rifles and over 15 rounds for Pistols will be shipped to customers with shipping addresses in VT.

    Military APO/FPO: Due to shipping restrictions, Empire State Firearms is not able to ship to APO/FPO addresses. If you would like to receive our products we can ship to a stateside military base (or other address) that is not an APO/FPO address.
    The above chart lists state restrictions currently known to Empire State Firearms on the sale of magazines. Empire State Firearms does not offer legal advise or make any guarantee to the accuracy of this list. It is the responsibility of the buyer to research and obey all applicable local, state, and federal laws in regard to the possession, use, and sale of any magazine purchased from us.

We ship our products nationwide and some products will NOT be legal in every state.

Every order is reviewed to be compliant with all federal, state and local laws.

Orders can be subject to cancellation and service fees if found to be against the law.